Tuesday, May 17, 2011

Q and A

Recently I ran across a checklist you can use when buying windows. So I wanted to share some questions and answers that can go along with that checklist.

Is window install included in the price? Yes, install including wrapping around wood or siding is included as needed.

Does the company use their own installers? We take it one step higher. Our installers come directly for a national manufacturer with over 70 years experience with vinyl and wood windows. The installers are paid and trained by the manufacturer to insure the highest quality installation possible, and they stand behind it. 1 yr warranty for the install and lifetime (50 years) for the windows.

Is the interior trim removed? Only if you request it. 99% of the time the home owner wants to keep the trim on the inside of the home.

Is disposal of the old windows included in the price? Yes, not only is it included, we recycle everything we can.

Can the company give you a copy of certificate of insurance? Of course, we are licensed, bonded, insured. Also we have the national lead training as required by law.

Is “night stop” included? Yes, this feature allows the home owner to open the window for ventilation without some comfort the someone will not open the window and come in the home.

Single, double, or triple pane? Double pane windows is what we specialize in. Triple pane is too heavy and does not add enough insulation to warrant the high price. Double pane with argon is four times for efficient than single pane.

Is low-e included? Yes. Low-e keeps the heat out in the summer while allowing it in in the winter. Also, keeps out furniture fading UV rays.

How long will it take to get my windows installed? Generally 2-4 weeks depending on the time of year. Generally about 2 weeks from the date the estimate is signed.

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